Problem after problem
I picked up my F56 Cooper S on 2nd September and the car has been at the dealer way more than it should be. Having read the forums prior to taking delivery I expected there would be teething problems, and was mentally prepared to accept the odd niggle and use the warranty to remedy it.
The car has been in at the dealer for excessive creaks and rattles. The interior always seemed to be firm and of decent quality, and it's not as if I drive a lot of bad roads, but I have experienced so many issues with endless trim noises.
My speedo makes a clicking noise when driving along the road, any slight bump and you hear like a plastic on plastic single click, but repeatedly like every 5-10 seconds. I was informed by the dealer that they couldn't find a problem, despite being in the car with them when it was happening. This issues went away by itself, but it has now returned to torture me.
I have problems with the stereo getting interrupted every 5-10 seconds where there is a slight break in the sound. At first I thought this was DAB as I was listening to the radio and didn't have an iPod or anything with me. This later became more frequent and was noticeably not just DAB that was affected, but all sources, whether iPhone, iPod or radio. The car has been in for weeks for the dealer to scratch their heads and try to diagnose this issue. They spend a week failing to replicate the issue, despite me informing them exactly how to reproduce it. Eventually I was called in to prove there actually was a problem, so I came in and right away within 5 minutes I had the issue displaying itself in all it's glory. The senior Technician couldn't believe it, and even with the iPod/iPhone disconnected it persisted. Here's where it gets even more messed up, if the engine is switched off, the doors locked and all power drained from the car, only then does it disappear, almost like an electrical fault or head unit software reset or something. So this is an ongoing issue where BMW Technical are pretty much saying it's my iPhone and cables that are the problem as I am the only person experiencing this. BMW Technical claimed the iPhone 5s wasn't compatible with the USB cable connection, but my iPod was. So my dealer loaned me a BMW USB to Lightning cable and I made it my mission to disprove their theory. I was able to reproduce the issue with the "compatible" iPod and the BMW cable. So now it's back to BMW Technical to find something else of mine to blame.
I reported once before that my steering felt heavy, and I am still convinced my steering is intermittently heavy. Sometimes I get in the car and everything is fine, other times even in Green the steering is overly heavy, and there is a noticeable gradual firmness between Green, Mid and Sport modes, which is normal. However a few times Green and Mid have felt exactly the same. This is at very low and high speeds. I fully understand that the steering has variable stiffness the faster you go, but this is sometimes overly heavy at very slow speed, where you would expect the steering to be lighter for manoeuvres. With it being electric steering, it is possible there is an electrical problem somewhere. This might tie in with my intermittent stereo problems.
I know some people have mentioned previously about their cars not being locked when they go to get in it. Well I have experienced this twice. The first time I put it down to human error and I had pressed a button. I got in the car one morning and got a warning that the boot was open, so I got out and had a look, and right enough the boot was open. So as I said I just assumed I screwed up. Well yesterday I nipped out to the car and noticed the door pins were up, and I knew I had 100% locked the car, and I knew I hadn't accidentally hit a button as the lights never came on. So I got in the car, started the engine and was greeted by an alert that my boot was open. So naturally I got out, walked round and right enough the boot was open. I'm thinking this could be another electrical problem somewhere.
Call me paranoid or whatever you like, but three problems that could essentially be related to electrical problems sounds like a pattern and not a coincidence to me.
I have been in contact with BMW Customer Service, MINI Customer Service and my dealer, and I am just getting tired of problems, and by rights I have to give the dealer a chance to fix all the problems, but I am seriously considering the next step as rejecting the car. Which is really a shame as I absolutely love driving the car, it just drives like nothing I have ever driven before. Every time I get a courtesy car they are all brand new 64 plates, but I still miss my own car, and it's like sheer bliss to get in and drive it whenever I get it back, despite it's problems.