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Hi, we have a big problem. A bag strap has gotten jammed into the boot catch when the boot was closed. The boot is secure but the strap in the mechanism is making the car think the boot is open (alarm sounding all the time). However, being an electronic lock, when you use the tailgate handle or the key fob thingy you can hear the solenoid click but the book does not open......can't pull the strap out from the inside, it's jammed solid.....at a bit of loss!
 

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Bummer. About the only thing I can think of is squirting some kind of solvent in there to dissolve the strap. Maybe Acetone, or MEK. Trouble is you need something that won't dissolve the paint as well.

Maybe try squirting hot water in there first-- it might soften the strap enough that you can dislodge it.

Or take a stiff wire, or some kind of sharpened piece of metal and try abrading the strap close to the mechanism. Trouble with that is you might wear away just enough to make the strap truly unretrievable.

Good luck.
 

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Crowbar with some protective tape wrapped around the prying end?

Seriously though - I would take it to the dealer. This doesn't sound like a home fix.
 

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Fold the seats down get someone to pull the handle while you push the boot open from the inside and pull like one o on the strap. Something will give.solvent or liquids may ruin the mechanisms electronics.
 
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Hmmm, not good. A similar thing happened to me with an old c class merc. In the end they had to punch out the lock and replace (which is not easy on the mini due to the design.)

I had no idea what the culprit was. In my case, after a bill of hundreds (yes, don't buy merc) it turned out to be a snail that crawled out of a bag of garden waste I'd taken to the tip and right into the lock!

My gut feeling is that this should be looked at by the service centre. By all means pull a little. Not sure if it would be possible to remove some of the plastic covers to the boot to access the mechanism, though suspect not. I'd suggest being careful (and alas spending money) over pulling too hard and potentially causing damage.
 

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My boot was jammed by my clothes.
I couldn't open boot .

What you should do :
1) fold down the back seats
2) pull the clothes from the inside boot and ask your friend to open the boot from outside latch .

It worked totally works !

:)
 

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Fold the seats down get someone to pull the handle while you push the boot open from the inside and pull like one o on the strap. Something will give.solvent or liquids may ruin the mechanisms electronics.
This.

I've seen this happen a few times to other people and this is how we fixed it each time. It is much easier having two people to do this. Took some work, but the strap came out.
 

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My boot was jammed by my clothes.
I couldn't open boot .

What you should do :
1) fold down the back seats
2) pull the clothes from the inside boot and ask your friend to open the boot from outside latch .

It worked totally works !

:)
this has just worked for me on my mini cooper 2016 model 5 door thank you
 

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Had a similar problem this morning. When I left the house, I was able to put my computer and lunch in the boot. When I got to the office, the latch wouldn't open. The button on the fob would trigger what sounded like a solenoid or relay somewhere, but the hatch would not open. The button on the outside of the hatch wouldn't do anything. I was getting the "trunk opened" indicator on the dash, but the hatch was solidly closed. Later in the day I pressed the hatch button on the back of the car repeatedly while pushing/pulling on the hatch and it opened after a minute or two. Nothing was stuck in the latch and couldn't see anything else wrong. The fob button works now. Investigation is ongoing...
 

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I realize it's been a while, but I just learned that there's a manual release on the latch (at least on the 2014 hardtop).
The attached pictures show the latch on my bench. One is just a top-down picture of the whole latch assembly, but the other shows me pointing to the little plastic barrel that manually opens the latch (It even looks like there's a cable guide on the side of the assembly that would allow for a manual release handle).
I can get a pocket knife between the interior trim pieces in the boot and slide that little plastic barrel toward the outside of the car and the hatch opens.
I'm still trying to figure out what the root problem was though.
 

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Thank you this just worked for me, but you definitely need a 2nd person pulling the latch from the ooutside.
😀 my bag is still usable, just a bit squashed.
Thank you for posting this helpful solution. 👏👏🙏
 
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