Broken USB Port

22135 Views 22 Replies 11 Participants Last post by lbillys, Dec 14, 2016

hailtiki

Discussion Starter · Nov 12, 2014

Waited four months for my new 2015 Hardtop.

Broke something in less than four days.

Go me!

Pin in the USB port is bent. I tried to bend the pin back myself, but it's really hard to get in there. Decided to give up and give the service department a call, but they want to charge me $150 and leave the car overnight just so they can "diagnose" the problem. Really? The problem is the pin is bent! Diagnosis done. It shouldn't take more than 30 seconds and a flashlight to see that!

Does anyone have any suggestions? I've searched high and low for information about getting the replacement part or disassembling that lower part of the dash, but I can't find anything. Worst case: if I knew how to take apart the dash, I would have a much easier time bending the pin back into place, or I could replace the USB port altogether (I'm an electrical engineer - I'm sure it's just a small part connected with some wires to the head unit).

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hailtiki

Discussion Starter · #7 · Nov 13, 2014

OMG! I expected a couple sympathizing "oh, that sucks, see what the service department says... hopefully not a big deal!" type replies, but minif56 forum members totally over-delivered! Within hours, I have a part number and pictures showing how to remove the panel! You guys just made my day! Thank you so much!
@Angib: how did you find the part number? I've spent hours searching for service manuals, part lists, etc... I can't find anything. Is my Google-fu weak?...
@Derrymilk: Similar question: how did you know the panel would just pop off? Do you have a service manual? Or just a guess?

I ask because I had an R56 that I installed a Kuda mount in for my cell phone. I had to take apart a bunch of dash pieces to install it and I remember that some of the pieces just snapped in and others required screws... but the pieces that snapped in were so snug that they felt like they might have been screwed in when you pulled on them. So, I was afraid to start pulling on things because it's hard to tell: is it not coming out because I have to pull harder? Or is it not coming out because there's a screw? I didn't want to break it any more than I already had =)

Anyway, thank you so much guys! I really appreciate your help! =)

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hailtiki

Discussion Starter · #9 · Nov 13, 2014

Thanks @Javert! That's awesome! I'm definitely bookmarking that site!

Update: I stopped by the dealer on the way home from work and ordered the part from the parts department. They said it should take about a week to get here. $47 though =( I also got some plastic prying tools... they didn't work for me (I couldn't find an angled one like in your pictures and I didn't have enough maneuvering room to get the straight tool I bought behind the panel to pop it out), but I used a flat-head screw driver with a wash cloth and was able to pop the piece out. Caused a little damage to the edge of the panel (not sure if it was from the screw driver or the plastic tools), but it will be very hard to notice once the panel is back in place. I can live with that.

Thanks guys! You are life savers!

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hailtiki

Discussion Starter · #16 · Nov 14, 2014

Thanks @Angib! I've bookmarked that site, too =)

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hailtiki

Discussion Starter · #18 · Nov 14, 2014

Haha, well, it was a good guess =) Thank you for taking pictures! They helped a ton! Once I knew what I was looking for, taking that panel off was a piece of cake!

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hailtiki

Discussion Starter · #21 · Nov 23, 2014

Update for anyone who stumbles upon this post: my Mini dealer received the part on Friday (wait was 9 days). I picked it up, installed it, and it works! All is well =)

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