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Just got this notification through today. Has anyone had it? What's it all about? Car needs to go in for two days. Still waiting from new door rubbers as well! Argh.
What mileage?My MCS 5dr went in yesterday because of a rattle around the dash and was told I was due for a Quality Enhancement check, on questioning they said they needed to take some crankshaft measurements, and the car would be ready today, they've just phoned to say the tolerances on the crankshaft are excessive and it has gradually been eating away at the components in the engine. There only option is a complete new engine which has been ordered today, I'm not particular happy as the car is only 10 months old.....
9,000 miles, November 2014 build, its not been driven hard as the wife has used it for taking the kids to school and back. The reason I'm so annoyed is that we had another car a few years back that had a new engine, and it was never the same again, I also bought this as a keeper and as such the car has every factory option listing at over 30k new, otherwise I would have swapped it in for a new one and not worried so much.What mileage?
Mine had around 8,000 miles and needed a new engine and clutch due to excessive crankshaft end float.9,000 miles, November 2014 build, its not been driven hard as the wife has used it for taking the kids to school and back. The reason I'm so annoyed is that we had another car a few years back that had a new engine, and it was never the same again, I also bought this as a keeper and as such the car has every factory option listing at over 30k new, otherwise I would have swapped it in for a new one and not worried so much.
Did you get any information about the difference between the old and new engines that will prevent the problem recurring?Mine had around 8,000 miles and needed a new engine and clutch due to excessive crankshaft end float.
Have done around 1800 miles now on the new engine and going fine, a bit of a pain having to treat the engine gently again but now starting to use the full revs again.
At least they are checking for this now.
I shouldn't worry, the dealer did a good job on mine and the customer service was superb.
No information regarding actual measurements, only to say that the crankshaft end float exceeded specified tolerances. Incidentally the clutch was replaced as it exceeded the automatic adjustment and could not be reset. I am an engineer and have knowledge of engine manufacture and to put it mildly this is a right **** up by the BMW Styer plant in Austria who make lots of engines. Whether it was a manufacturing fault on either the engine block or the crankshaft or an assembly problem we will never know, but crankshafts should only have end float to a specific tolerance and this should have been spotted on build etc.Mine affected the clutch operation when driving tight right hand corners (see my other post for details).Did you get any information about the difference between the old and new engines that will prevent the problem recurring?
Sorry I didnt explain myself correctly, I meant its the same part regardless of transmission not that it has no bearing on the fatigue or failureActually the gearbox does make a huge difference. The clutch applies pressure to the flywheel that is mounted directly to the crankshaft. If there is any play in the crankshaft this will eventually lead to failure. A torque converter is essentially a fluid coupling that applies no direct pressure on the crankshaft. But I am still worried about my automatic being a ticking bomb that will break a few years down the road.
I was told that it was due to the wrong crankshaft bearing shell being fitted. It should have had a "shoulder" but didn't. The explanation didn't include which bearing or how this resulted in excessive crank endfloat. It was implied that this was a mistake rather than design error but I find that hard to believe. The dealer could not tell me how to identify an affected engine.No information regarding actual measurements, only to say that the crankshaft end float exceeded specified tolerances. Incidentally the clutch was replaced as it exceeded the automatic adjustment and could not be reset. I am an engineer and have knowledge of engine manufacture and to put it mildly this is a right **** up by the BMW Styer plant in Austria who make lots of engines. Whether it was a manufacturing fault on either the engine block or the crankshaft or an assembly problem we will never know, but crankshafts should only have end float to a specific tolerance and this should have been spotted on build etc.Mine affected the clutch operation when driving tight right hand corners (see my other post for details).