I have the same problem. When I setup the system to unlock both sides with comfort access, I had the problem if a passenger didn't open the passenger's door before I locked it from the outside. If I am alone, I have the 2 button press with a delay in between. I changed the setting to drivers side only and it works as expected. If you think the way they programmed it, it is like you are in the driver's seat and have someone who wants to enter the car from the passenger's side and you decide to get out of your car and press the comfort access button to unlock their door instead of just using the unlock button inside the car. It makes no sense. I hope they decide to see the error of their ways and make an update that we can receive later. I had a Fiat 500L before this car and I learned to live with its quirky problems, but I expect Mini to be way better, and for the most part, it is way better than the 500L.