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Comfort Access: Does not lock on first button press after driving

13099 Views 12 Replies 11 Participants Last post by  uke
Hello, I hope this is just a simple answer of something I'm overlooking. I have an F32 BMW and E92 and I'm familiar with Comfort Access systems on those vehicles. Grab the handle, the doors unlock. Press the thumb area, doors lock.

However, on the F56 there's only one button for both functions.

Every time I want to open the F56, it does so without issue. Press the button, all doors unlock (as I have set).

What's peculiar is when I want to lock the F56 after driving the vehicle. Put the car in park, turn off the engine, exit the vehicle, close the door, press the Comfort Access button on the door handle... The doors unlock. To lock the doors, I have to wait roughly 3 more seconds and push the Comfort Access button again on the door handle.

My expectation is that the doors would lock at this point as it's the next logical step in the cycle of the Comfort Access system, since I entered the vehicle using Comfort Access and the doors successfully unlocked.

I just read through the user manual, and didn't find anything that stands out here. Is it just a software update that's necessary for the vehicle, or do I need to reset my expectations of how the Comfort Access system works?
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Mine does the same thing. When I get out of the car, close the door and press the button it unlocks (even though it's already unlocked). I wait roughly 3 seconds and press the button again and it locks. Frustrating as it's not supposed to work that way.

I have noticed if my husband gets out of the car on the passenger side, if I can manage to shut my door before his and press the button it will lock correctly.

I used to have it set to only unlock the drivers side because I was under the impression from reading the manual that with two presses to the button on the door handle both doors would unlock. However I have been told that is not the case either so now I am stuck using the unlock all doors option.

It's confusing to me why the comfort access doesn't mimic the fob exactly (2 presses to unlock both doors). I was told by the dealer that it was a safety issue which makes no sense to me because I am still controlling it by how many times I press the button.

I'm taking my car in because the drivers side window doesn't roll down completely when pressing the window switch on the inside (it rolls down about 98% then I press it again and it rolls down. They have initialized it once for this issue already but less than 24 hours later it is happening again. I will ask about the comfort access as well this time. Seems glitchy to me.
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