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Discussion Starter · #1 ·
Hello everyone,

I have bought my 2016 Mini Cooper in the March last year, since then once in the while I get a fault coming up saying "Cruise control failure - Please visit your local authorised service". Haven't been too bothered with it as it only shows up then disappears, and cruise control works just fine.

It shows once in a while, normally whenever I start the car and then goes away pretty much immediately. Today, after I refuelled my beast cruise control and speed limit failure came up, but then like usual it has gone away, but now it started to worry me. I saw a few people had that issue, but I don't know what to do with it.

It is a 2016, 1.5 Mini Cooper in Manual pre-facelift.
 

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You need the car diagnosed, fault codes read, to determine what the cause is. Could be a number of things so guessing isn't helpful. The faults will still be in memory, so MINI or any good garage can check it for you. Also there's diy code scanners, not sure if you're into that though!
 

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Discussion Starter · #3 ·
You need the car diagnosed, fault codes read, to determine what the cause is. Could be a number of things so guessing isn't helpful. The faults will still be in memory, so MINI or any good garage can check it for you. Also there's diy code scanners, not sure if you're into that though!
I've got mine own OBD2 scanner, so I could check for history of fault codes if you know an app allowing me to check it. I've thought I could diagnose it, but my mechanic didn't see anything and I wasn't sure if going to Mini would help much.
 

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I think BimmerCode does a scanner version, which might work with your adapter. I use ISTA+ myself, but that's the dealer software. Taking it to MINI will likely get you the answer, but they charge a lot just to test it! Can you find a local BMW/MINI specialist indy garage? They would have the same dealer level diagnostics needed, hopefully at a sensible price. May even check it for free if they do the repair.
 

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Discussion Starter · #5 ·
I think BimmerCode does a scanner version, which might work with your adapter. I use ISTA+ myself, but that's the dealer software. Taking it to MINI will likely get you the answer, but they charge a lot just to test it! Can you find a local BMW/MINI specialist indy garage? They would have the same dealer level diagnostics needed, hopefully at a sensible price. May even check it for free if they do the repair.
I'm in Suffolk close to Essex, but there isn't a BMW/Mini specialist in my town or near. Ive seen the Bimmerscanner been advised to test ABS sensors with it. I wondered whether that wouldn't go under the warranty.
 

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Your car's in warranty!?? If it's a MINI warranty just get it into the dealer, your cruise fault should be fixed free I would imagine. If you have a MINI Used 12 month warranty, report it quick and I think they'll sort it.
 

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Discussion Starter · #7 ·
Your car's in warranty!?? If it's a MINI warranty just get it into the dealer, your cruise fault should be fixed free I would imagine. If you have a MINI Used 12 month warranty, report it quick and I think they'll sort it.
I don't have any warranty that I've bought myself but I wondered whether the electrical faults don't have longer warranty.
 

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I had the same issue with my 2016 Mini, started with 'cruise control failure' for a few seconds. Gradually the time the message would appear kept increasing followed by 'limit speed failure'. And then I noticed that when the message was on, the steering will loose all the controls on the wheel (media vol up/down, change track/radio stations...etc) and also if the lights were on in the eve, the steering will black out as well.
As discussed on the forums and suspected, it was the slip ring at fault. Took my car to the garage (Cazoo) under 90 day warranty and they replaced the slip ring free of charge. Its been a couple of weeks now and (touch wood) the issue is resolved.
If your car is under any sort of warranty, get it fixed there. I have seen second hand slip rings on ebay for around £50 but changing it yourself can be tricky as it involves fiddling with the steering wheel air bag (have to disconnect the battery, discharge and the air bag itself is hard to remove apparently).
I would assume a new slip ring from BMW or dealer would be costly and they would charge a hefty amount to replace, although apparently, reading the forums it seems that BMW did replace some slip ring FOC as it became a common issue.
Good Luck! :)
 

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Discussion Starter · #13 ·
I had the same issue with my 2016 Mini, started with 'cruise control failure' for a few seconds. Gradually the time the message would appear kept increasing followed by 'limit speed failure'. And then I noticed that when the message was on, the steering will loose all the controls on the wheel (media vol up/down, change track/radio stations...etc) and also if the lights were on in the eve, the steering will black out as well.
As discussed on the forums and suspected, it was the slip ring at fault. Took my car to the garage (Cazoo) under 90 day warranty and they replace the slip ring free of charge. Its been a couple of weeks now and (touch wood) the issue is resolved.
If your car is under any sort of warranty, get it fixed there. I have seen second hand slip rings on ebay for around £50 but changing it yourself can be costly as it involved fiddling with the steering wheel air bag (have to disconnect the battery, discharge and the air bag itself is hard to remove apparently).
I would assume a new slip ring from BMW or dealer would be costly and they would charge a hefty amount to replace, although apparently, reading the forums it seems that BMW did replace some slip ring FOC as it became a known issue.
Good Luck! :)
Thanks, someone has told me about the slip ring on the Facebook group. I think that is possible as sometimes the plus or minus for the cruise control don't seem to work. Might visit my Mini dealer and ask them about it then.
 

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Thanks, someone has told me about the slip ring on the Facebook group. I think that is possible as sometimes the plus or minus for the cruise control don't seem to work. Might visit my Mini dealer and ask them about it then.
Also, I would suggest to observe next time it happens. Try using the media controls and check the light (if it happens in the dark and the lights on your steering wheel go off).
More likely is the slip ring if both the media controls fail and the steering lights go off as well.
 

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Discussion Starter · #15 ·
Also, I would suggest to observer next time it happens. Try using the media controls and check the light (if it happens in the dark and the lights on your steering wheel go off).
Morel likely is the slip ring if both the media controls fail and the steering lights go off as well.
I'm pretty sure other controls don't work at that time, but I'll watch out for it and give my local Mini dealer a visit this week.
 

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I'm pretty sure other controls don't work at that time, but I'll watch out for it and give my local Mini dealer a visit this week.
How did it go with yours, mine has had the slip ring replaced back in Jan by Cazoo under warranty but the error has started appearing again in the last 2-3 weeks. I reckon its the start of the slip ring failure again. The car is under warranty still so hopefully Cazoo will take care of it but a bit disappointed that the new slip ring didn't even last 12 months! :-(

Anyone had similar issues?
 
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