I had my car into the dealership yesterday to have my snow tires put on. I just got a phone call telling me that I should receive an online survey about my satisfaction. I was then given the same spiel I received when I picked up my car that, if I gave them anything less than a perfect score, it would be considered a fail for the dealership and would raise a red flag. Does everyone get this kind of pressure treatment? (Conveniently, the survey for the delivery of my car after making me wait four months for my car with no communication has never arrived!). I just think, if they truly want honest feedback, they shouldn't be allowed to give that speech. Rant over. I feel better now. Thanks all!