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Hi All,

Just got a call from the dealer saying that my Mini is being despatched today to them.
I believe the it has gone form Oxford to Southampton already? then I guess on to Gatwick (Vines)

Can anyone confirm this correct? How long this takes? is it normal?

Thanks,
Mike
 

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Factory to dealer seems to be quite variable and up to two weeks. My dealer wasn't sure until a couple of days before... and even then it was "we expect it on Thursday". He said they get about ten cars in each delivery... so it must be all go when they arrive.

I'm sure mini could make a bit extra by charging for next day and tracked delivery... at the moment it's more like the second class post :)

And it might go via a distribution centre... or it might not.
 

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Hi Michael,
Did the factory tout yesterday and the tour guide told me the UK cars were transported by road to Doncaster (Thorne) and Southampton before going onto dealers.

The export cars go onto the train from the factory.

Time from factory to dealer for UK cars is quoted at 10 days.

Hope this helps.
 

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Hi Michael,

The export cars go onto the train from the factory.

Time from factory to dealer for UK cars is quoted at 10 days.

Hope this helps.
Thanks for the information, I'm waiting for mine which I bought in Luxembourg, and the status follows the BMW codes below.
My car's at code 193 and I am praying for it to reach the dealer in 10 to 15 days. Imput greatly appreciated Steve :)

BMW Status Codes.

037 – Order received by BMW NA
087 – Production Week Assigned
097 – Order Sent to BMW AG
111 – Order Accepted at BMW AG
112 – Order Scheduled for Production
150 – Production Started
151 – Body Shop Started
152 – Paint Shop Started
153 – Assembly Started
155 – Production Completed (Your baby has been born!)
160 – Released to Distribution
180 – Waiting for Export
193 – Arrived at the Port of Exit
194 – Selected for Shipment
195 – Shipped from Port of Exit
196 – Shipment Arrival/ ETA to Dealer
 

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they don't all go through the distribution centres. I had a call from my dealer on the monday to say the car was built & it was with them the next day
 

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they don't all go through the distribution centres. I had a call from my dealer on the monday to say the car was built & it was with them the next day
How lucky :)

I'm getting impatient... I called the dealer (they never call to give you any feedback or anything) for the status code of my MINI and I was the one who basically told them when the car was built, they didn't even know... I even sent the BMW VIN decoder link :eek: I don't want to sound too old schoolish, but is customer service on vacation? I just don't understand how you can't follow-up yourself on a client?

It's frustrating :|
 

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Its amazing how service levels vary across the franchise dealer network. Some 'get it', to others they could be selling any make of car
 

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It's the same here minissy... my dealer learned about the BMW VIN check from me, along with the mini driver's guide app and the location of the spare wheel :)
 
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