What do you mean by faulty ? I have this option on mine and so far, on 3 occasions, I have had a message come informing me that the E call has been unsuccessful (or words to that effect) - but to my knowledge I never activated it!
Not quite sure what the issue is here. My understanding is the E call and Tele service work in the background only becoming operational if it detects a problem ie if a service is due (and identifying issues that may need to be addressed ) or in an accident, sending out a call to BMW/Mini logging what the status of the vehicle is. So how are you aware that you have a problem - has the Dealership advised you and is it just a software update to rectify the problem ??
