[Centaur one]

I have the Mini F56 with lots of options, one of which is the E call feature which is faulty. The dealer tells me they are awaiting a software fix. Has anyone else had this problem?

 

[Centaur one]

They have no date but told me it's a software fix. I expected a few issues with the launch of a complete new vehicle. I have already had a number of recalls but that's not so bad. As long as they get my tele services working

 

[Centaur one]

Yes you make some good points. I had an Audi A6 s line with loads of options bought from new and I am glad I switched to the MCS. I have been pleased so far. If there is no software fix soon then I will be taking it up with Mini. I have the HUD and LED lights and I am really impressed with the technology and the build

I cannot complain about my local dealer yet as they have been good so far, however if you buy options they have to work!

I was hoping others with the e call facility would respond to the post so I can gauge my next move

 

[Centaur one]

We'll my e call (SOS) is not available and if yours in unsuccessful then we are sharing a common experience. Yes you should contact the dealer and by the way check all the features or options you have paid for.

If i do not hear from the dealer by the end of next week then I will be seeking resolution of the problem as I have no intention of waiting months. Secondly I bough the armrest with chili pack where I am supposed to plug my iPhone in. Unfortunately no cradle as I am told it is not currently available. I would hope this forum would promote such discussion so we can share our experiences. I do appreciate its a new vehicle to market but.... When you advertise and sell features they should work from day one or as soon as possible and there should be compensation for loss of use. That's my view anyway

 

[Centaur one]

iPhone 5s cradles not currently available for the F56 that has been confirmed by email and phone from two MIni dealers

 

[Centaur one]

I emailed the dealer stating I want resolution of the e call/ tele services feature with a close out date. Secondly I have asked them for written confirmation of the availability of the iPhone in car armrest cradle. The cradle uses the full car system aerial which the Bluetooth does not as when you are in Bluetooth mode external calls are to the phone and blue toothed to the car (that's how it was explained to me).

I have had my car 6 days, as far as I know/ can confirm SOS does not work, iPhone 5s does not work (no cradle). The dealer replaced the front brakes and discs as I found a groove in the front passenger side disc. The car was an ex demonstrator registered in March.

I do like my MCS but you know what it's like when you spend an awful lot of money. There were some other minor issues but I told the dealer that based on current performance, no I would not recommend Mini at this time - I think I am a becoming a beta tester

 

[Centaur one]

Thanks for all the comments. It's true a new launch model which can be personalised with an array of options and I am sure that Mini/dealer will resolve and I will keep you posted on any response I get.

 

[Centaur one]

An alarm pops up on the HUD and States SOS is in available and there is an audible sound and you also get an amber light on the alarm panel on the large speedo

No tele services are live all the time because it uses the link for crash detection/airbags deployed and transmits car performance/servicing data and diagnostics they will tell you to park up by voice

This is not unusual as I had similar setup on a 5 series a few years ago