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Discussion Starter · #1 · (Edited)
If your Mini F56 has scratches in the paint caused by the doorrubber than BMW has a PuMA (Produkt und Massnahmenmanagment Aftersales) solution

De old doorrubbers are stiff and hard.
The new one are soft.

At 21 October 2015 all dealers were given a message: foil en new doorrubber

PuMA: 61343182 (-02)
Number doorrubber: left 51337458245 / right 51337458246

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My mini was dealer for a few weeks and got all seals replaced and b pillars repainted and a clear tape over the painted part. I have midnight black paint and it looks great once it was made good. Took a few months for seals to come from Germany and even got a loan of a brand new paceman to run about till mine was fixed
So well pleased with mini and the dealer in Dundee
 

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I've been waiting for my seals since I reported initial damage in January. In all fairness, John Clark have put seals on one of their own cars and want to be absolutely satisfied with them before fitting to customers cars. The first re-design had apparently not been soft enough and still scratched.
 

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Me too, I reported it to my dear about April, it was the first they had heard of it and almost didn't believe me. I ended up walking the lot with the general manager and service advisor looking at all the cars, nearly all hardtops had it. They buffed it out and I installed 3m film and it's been fine. I might ring them and give them the PuMa and see what they say.
 
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Discussion Starter · #8 · (Edited)
Desert Rat,

Your dealer should be aware of

Because, the answer von Munich / 3 june 2015:

Seien Sie versichert, dass die BMW AG all ihre Produkte nach modernsten Standards im Sinne höchster Qualität, Langlebigkeit und Fahrfreude konstruiert und fertigt. Leider kann trotzdem nicht ausgeschlossen werden, dass das Auftreten vereinzelter Fehler möglich ist.
Wir nehmen die Beanstandungen unserer Kunden sehr ernst und ziehen daraus geeignete Maßnahmen. Über diese werden unsere Vertriebs- und Werkstattpartner natürlich umgehend in Kenntnis gesetzt.

BMW Group
xxxxxxx.Eng.
Produktmanagement Automobile und Aftersales
BP-44
Technical Campaings and Special Processes International
Warranty, Goodwill and Technique International
Lilienthalallee 32
80939 München
 

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Hi - I am supposed to pick up my car very very shortly and would like to make sure this problem has been resolved on my car. BUT I do not quite understand what this is all about and where about on the car. Can anyone please elaborate?

Cheers
 

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Yes it's a bit disappointing as I thought this problem was fixed at this stage. The dealer will fit some clear film/vinyl over the area as a 'temporary fix' apparently.
It just invisibly covers over the problem area to protect it from any damage.
 

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