Help required: Contrast roof and the ongoing delay!

8362 Views 31 Replies 18 Participants Last post by Mitch, Jul 13, 2014

Nick C

Discussion Starter · Jul 10, 2014

So, yesterday I get a call from the manager of my dealer to inform me that he's been in touch with MINI UK about the delays with my car and that without doubt the problem is the contrast roof. I find this really hard to believe due to the number of F56's I have seen on this and other forums with a contrast roof.

In order to have some ammunition to fight my case I would like the help of those who have taken delivery of their F56 with a contrast roof. For those who are happy to help can you let me know the date you ordered your car and the date you received it, also the model and the body/roof colour combo.

Thanks in advance,

Nick

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Kermit

· #16 · Jul 10, 2014

Nick C said:
I want to see how they try to explain why others who ordered after me, with a contrast roof, have already taken delivery!

I tried this..... They can't. After weeks of battling to get my car all I would say in dealers defence is they are being kept completely in the dark by Mini UK. Dealers do seem to be providing us with the limited / completely fabricated information they are being fed from Mini UK customer services....they're struggling to get at the honest view of what's going on.

If there really was a roof contrast colour issue then offering to have a body coloured roof early in the order process should get round this right?.....mysteriously it didn't...

Ordered 31st March, delivered 28th June. 13 weeks. Petrol not a diesel.

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