Thanks for reply, have been doing that & still have problems. Like last night car was at over 30% when plugged in, it didn't reach the 80% target I'd set in Ohme app. Though had charged enough to be useable. Think my next port of call is to contact dealer, hopefully it just needs a software update. Just lucky we have a 2nd car so when the charging bugs we aren't screwed.
There are numerous reports with other EVs about problems with the ‘time in slot’ with the Ohme chargers. According to the Forum for VW is due to a conflict between safety features in the car software and the charger software which results in a lower charge rate than the capacity of the charger ( eg 7KWh charger the car charges at 2KWh). The issue happens because there is a gap between plugging the car in, and the charge starting.
The software detects a ‘charging fault’.
Having said the above, I have never experienced it with my charger and the Mini app. It is flawless compared to the cr*p we go through with our other VW EV.
You possibly have a bug in the Mini software and they can fix it by a reboot. However suggest before you go to the dealer, that you check in the Mini App under ‘Electromobility’ / ‘Charging History’ and just quickly check the rate of charge.
The app gives the total KW taken and the on/off times. From that you can work out the actual charge rate. This should be close to theoretical output of the charger. Eg my 7,8KWh charger 6,8-7,2 on average.
Also just check that by accident ‘charge at reduced current’ isn’t selected. I know it is stupid, but I have done that mistake once.