[me5537]

Hello everybody,

To cut a long story short, a horrible individual scratched the passenger window of my MCS whilst it was parked. Took car to autoglass to replace the window but they were unable to remove the panel on the door. Apparently, the screw behind the door handle was cross-threaded by the factory and won't loosen. Autoglass have sent me to BMW.

BMW claim the screw can't have been cross-threaded by the factory and blame Autoglass.

Any ideas on what can be done to remove the screw? Pehaps gently pulling on the panel whilst it is being undone?

Thanks all!

 

[tandberg]

well looks like bmw aint gonna touch it,so either have a go yourself or see someone at a garage. Whatever you do just take it easy and take ya time. Hate it when stuff like this happens. Best of luck buddy

 

[Blat7Chris]

Can you post a picture of the screw?

 

[24seven]

That screw (or any of the screws holding the door panel as they are all the same) cant be cross threaded as it is not a machine screw. Its a simple wood screw type. Pretty shure that they screw into plastic and they are not hard to get off.

Had booth front door panels off on my F55 two days ago...

My guess is that they have used the wrong size torx-bit and destroyed the torx on the screw. A drill would fix the issue in 2 minutes.

 

[Blat7Chris]

Yep drill the head off the screw, and once the panel has been removed remove the remainder of the screw with a pair of grips. Get a new screw from BMW. I also suspect Autoglass are at fault.

 

[me5537]

I'll post a picture soon. It's just a T20 torx screw though. BMW claim that what they "would" do if I were willing to pay their labour charges is gently pull whilst it is unscrewed. Unfortunately, I'm really anxious about instructing autoglass to do this in case they cause some damage.

 

[me5537]

The torx "teeth" aren't damaged, I've checked that. Drill is quite scary but might be necessary!