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the internal hard drive doesn't come as standard, it has to be optioned. if you haven't got it then it wasn't added to the options list (or your dealer made an error!)
I believe the 20GB internal hard drive is part of the media XL pack only, so if you haven't got that then you won't have a hard drive. I bought a small (physical size) 32GB USB sticks for £8 and copied mp3 files onto that and plug it into usb port in Mini, works ok although moving between albums seems to be a bit of a pain (standard LCD screen).
As an aside I was surprised to find that standard sound system only has 2 speakers (in front doors), didn't check before ordering but expected at least 4!
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