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Discussion Starter · #1 ·
Hey all,

If all goes to plan I'll be picking up my Cooper S from the dealer this week, but I just want to check any recommendations people have on what to check before signing off and accepting the car.

Now I'll be sure to (try :)) and take time checking all the paintwork for any issues. I've read others say to check under the floor mats for damp in case there are any any air con issues but hopefully they've been resolved by mini now. I'll also be checking the joins on the panels for any wonky alignment and checking to make sure all the ordered features are there and things operate as they should. (as much as is possible anyway)
Any other specifics to check and recommendations?

I've read about the door rub issues, which I'll check, but I doubt they'd be there on a new car yet - will be putting some clear protection on those areas anyway just in case.

Dealer Prep
I asked them about any pre-pickup prep and washing they do as I have my reservations, due to hearing some stories of less than great dealer prep at times (swirl marks etc) - here's what my sales guy said:

As for the preparation of the car you are in safe hands our prep team who work direct for us are fantastic and our standards are the best!
The prep team will thoroughly prepare the car with a full HAND wash, once the car has been cleaned and dried they apply a polish again professionally done in our multi million pound prep bay. Once this has been completed it has a QC check by the prep manager and then I step in….. car is moved to the handover bay by myself and is then given a final check and clean by our showroom cleaner.

I have the final say that it is at the acceptable level to handover.
I mentioned that I hope they're not doing that hand wash with an old sponge - fingers crossed! :)

Now please correct me if I'm wrong here but most polishes have some sort of abrasive in them to work out fine scratches / swirls etc. but this being a new car it should - in theory - not need this. Unless he's getting his products mixed up but I would have thought a glaze / detailing spray would be better this early in prep?

I'm probably over thinking this and it'll be fine but I'm keen to keep the car looking great from the outset, as I'm sure you can understand so I'm being a bit cautious here. :)

Cheers. :)
 

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Well we never let the dealer near the prep on all new cars , always get done myself and friends, best to get good local detailer to sort it out.
As you said above good visual check and wheels etc and see all extra's features fitted sometimes harder than you think, but hope it goes well and you enjoy your new mini
 

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Well we never let the dealer near the prep on all new cars , always get done myself and friends, best to get good local detailer to sort it out.
As you said above good visual check and wheels etc and see all extra's features fitted sometimes harder than you think, but hope it goes well and you enjoy your new mini
Yep when I get my new JCW I am removing the plastic covers myself.No prep as I wouldn't trust any dealership not to cause micro maring in the paintwork. It will then be taken home and treated with swissvax by myself.

Hopefully then its paintwork will look as good as my current R56.



 

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Yep when I get my new JCW I am removing the plastic covers myself...
You got that right! I detailed my new JCW too...especially because it's "Black"! All I let the dealer do was remove the plastic wrap so any obvious flaws would reveal themselves....which I still think is a good idea personally.

Fortunately, the body was fine, inside clean...BUT, the bonehead who removed the protectorant wrap from the special JCW door sill plates must have carelessly "ripped them off" removing some of the paint with them!!! Grrrrrr....how in the world can "both" sill plates be damaged on a brand new car???....to their credit, the dealer pointed it out to me immediately upon my arrival to pick up the car. I never was told how it happened though, and that's fine because it was pretty obvious...how else could that happen to a brand new car?

Door sill plates were replaced without incident, but I was very nervous about the whole thing. My dealer has been great to me, and I know these things happen...could have even been a problem at the factory placing protectorant before the paint had dried...I'll never know!

Just be warned....tell you dealer to "not touch anything" if you are the sort who wants to go over every inch of the car yourself! And if you find flaws take photos and document it.

I suppose not all dealers will allow a customer to prep a car, since the customer could do something and say it came that way...but, this would surely be a rare occasion.

Good luck!
 
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I my own case......BEWARE....check to see that the dealer bolted the front and rear licence plates on correctly. When Pre Delivery Specialist went to inspect the boot and closed the door, the back licence plate fell right into the rear bumper and made several deep scratches into the plastic right inside the dealers showroom....was I pissed....no reaction from anyone standing around with me....livid !!... Then I went to the front of my car and the front licence plate just fell down with a slight tap on it.....what kind of garbage is this...they used the wrong bolt length to fasten my licence plates....BONE HEADS.....the dealer made good on the repairs to my damaged bumper..

Make sure if you bought any accessories that the dealer is responsible for installing, that you check to see that you got everything requested and it functionally works and not damaged.

The dealer in my case installed the wrong boot storage box and a piece of flimsy plastic cover that should not have been there !


Check for any dents on the bonnet, driver side close to the window and space between front quarter panel on bonnet metal.....mine was dented....noticed when I got home.....no recourse after driving out of the predelivery showroom. A small indent. Hardly noticeable but never the less it was there.

Make sure your radio arial is secure.

Ask for two Bulldog Key chains to attach to you FOBs as a goodwill gesture @ n/c. That will really make you happy. :)
 

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You got that right! I detailed my new JCW too...especially because it's "Black"! All I let the dealer do was remove the plastic wrap so any obvious flaws would reveal themselves....which I still think is a good idea personally.

Fortunately, the body was fine, inside clean...BUT, the bonehead who removed the protectorant wrap from the special JCW door sill plates must have carelessly "ripped them off" removing some of the paint with them!!! Grrrrrr....how in the world can "both" sill plates be damaged on a brand new car???....to their credit, the dealer pointed it out to me immediately upon my arrival to pick up the car. I never was told how it happened though, and that's fine because it was pretty obvious...how else could that happen to a brand new car?

Door sill plates were replaced without incident, but I was very nervous about the whole thing. My dealer has been great to me, and I know these things happen...could have even been a problem at the factory placing protectorant before the paint had dried...I'll never know!

Just be warned....tell you dealer to "not touch anything" if you are the sort who wants to go over every inch of the car yourself! And if you find flaws take photos and document it.

I suppose not all dealers will allow a customer to prep a car, since the customer could do something and say it came that way...but, this would surely be a rare occasion.

Good luck!
Yes mate I am removing the covers at the dealership with the sales guy. They know what I'm like and have said they won't touch anything until I'm there. So any blemishes should be revealed with the sales guy and myself present. Maybe I'm mad but I'm into detailing and want my car perfect. ☺☺
 

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Discussion Starter · #8 · (Edited)
Car Plates - suppliers name and postcode

Thanks for the advice all - lots to remember to check here! :)

Think I'll get them to hold off on the polish they said they'd do, although I'm in two minds on the handwash but that all depends how good their team is.

One question that popped up today when I double checked with them that I don't want any dealer stickers putting on the car they mentioned:

"Regarding the advertising, I have asked for removal of all stickers, the only place you will see Sytner is on the number plates, this is for legal reasons."

Just double checking that is still the case in the UK - have you got your dealer's name / postcode on any new car plates they provided? From what I can see online the plate suppliers name and postcode has to be on there.

No big deal really (should be fairly small) but just double checking this.

Thanks
 
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