Well if you are using the Owner's lounge for tracking you may have the same problem I did which is that it does not keep up to date at all. I found out what was happening to my car by getting the VIN number from the owner's lounge and then going to the shipping company web site and entering the VIN in the cargo ID window. It immediately told me that the car was received at the terminal on Mar 17 , loaded on Mar 23 and sailed on the same day. It also identified the ship and when it was due in NY. I am tracking the ship, the Don Juan, on this web site:-Has anyone been experiencing long shipping delays. For about 2-3 weeks my car has been built but not released to the carrier. My car is being shipped to NY so it will have a long trip ahead of it.