Hi all, from reading and chatting to you guys, this engine mount thing seems a bit of an issue, and as I'm looking for a mini I thought it was a good idea to ask you all how best to check the engine mounts for the problems described. I know the upper drivers side one (UK driver side, so right hand drive car) is a more common thing. Is it visible using a small inspection mirror and torch on yer phone? Or do I need something a bit more sophisticated? Also should dealers be checking cars they plan to sell on as used approved Mini for this problem, or simply be checking the engine mounts on every car the buy in before they sell it? From a safety perspective? One car I am looking at the dealer is basically saying no they don't check the mounts when they inspect the cars prior to sale, and when I asked about if it would be covered on warranty, she actually handed me their booklet and told me to figure it out....??? WTF for customer service. The booklet has statements like if it is considered a normal wear and tear item etc then not covered, well how the hell do I know what Mini consider to be normal wear and tear items....?
I also tagged in the wiring loom issue and asked the same things about that problem... with the same response.
Surely what I asked was reasonable? It is making me think after sales from this particular franchise may turn into an utter headache, shame cause it was a car I was strongly considering buying this week. But every question I've asked this sales person has been like pulling teeth to get an answer on.
I also tagged in the wiring loom issue and asked the same things about that problem... with the same response.
Surely what I asked was reasonable? It is making me think after sales from this particular franchise may turn into an utter headache, shame cause it was a car I was strongly considering buying this week. But every question I've asked this sales person has been like pulling teeth to get an answer on.