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New Mini leaking water inside !!!!

56K views 29 replies 17 participants last post by  C00p3rS  
#1 ·
Bummer, I noticed the carpets were damp after a night of rain over the weekend and some streaks of water visible on the left hand side of the passenger footwell.

I have to say my dealer was pretty crap at responding to my issue, seems they are very busy and the fact I have just given them huge amount of cash counts for nothing! The girl on service had a "computer says no" attitude! "Wednesday is the soonest we can have a look and we have no courtesy cars". Soooooo I was on my way down to cause a scene when she called to say they would look at Tuesday morning and a courtesy car was available.

I will report back
 
#12 ·
Just had a call to say the problem has been found and fixed and it sounds like it is just a one off incident rather than a manufacturing fault. As I expected the water that drains from the corner of the wind screen should drain though some piping to exit underneath the car, they discovered this tube wasn't connected so the the water was going wherever it wanted some exiting the car and some entering the car! Sooooooo, car is still in the garage with dryers on making sure it is bone dry. They have also water tested several times.

The dealer was much more professional on the phone today more so than the person I spoke to yesterday.

Fingers crossed he'll be home tmrw .
 
#17 ·
I guess these 'wee' oversights can happen. Thankfully it was nothing serious and easily remedied. If one of us has the same problem, we know exactly where to start looking before we contact the dealer :)
 
#25 ·
My door leaks 2010 mini cooper

I guess water is leaking around the driver-door causing problems with the wiring therefore my windows are not working as well as my signal lights... And what's next??? I have warranty and fighting with mini canada to cover the costs to repair. But they are saying my weatherstripping is a wearable item and they are refusing to pay. My weatherstripping isn't showing any signs of wear, I feel this is a defect in materials and in how the car is manufactured and which I should be protected from under my warranty agreement. Is anyone having this problem? Im very stressed with mini,any advice...

Cc
 
#27 ·
2011 Mini with bad leak in 2016

My car is out of warranty (except for body work) and I think has been leaking into the passenger footwell for a while. It has been at the dealer for nearly a week now and they say they still can't find where the water is coming in despite taking all the carpet out and part of the dashboard. And we're now looking at a bill getting close to £2000 as some seals have gone mouldy and are perishing due to being so wet. I told them when they phoned yesterday that there seem to be a lot of Minis having this problem so could there be a defect and she was very dismissive saying something like "well, you can find anything on the Internet". I'm not very good at being assertive, does anyone have any thoughts on what I should be saying/asking?